Terms & Conditions
Please read these Terms and Conditions carefully. They are part of the agreement and contain legal obligations and liabilities of the hirer
These Terms and Conditions of Hire are effective from 7th November 2018
1.1 Booking is confirmed and binding when the completed and signed booking form has reached Duck Island Boat Company with 25% of the total hire fee
1.2 The Company shall hold a provisional booking for 5 days. If we have not received the required deposit within 5 days, we reserve the right to cancel the booking.
1.3 You must be 21 years old or over to book and for health, safety and well being there must be 2 able bodied participating adults on the booking form. We are unable to accept bookings from single handed boaters, however experienced
1.4 We regret that we are unable to accommodate dogs on board Piccolo. A well behaved dog is welcome on board Calando & Legato at a cost of £30.00.Please contact us prior to booking if you wish to bring your dog.
2.1 The “Hire Fee” is the total amount you must pay the Company to hire the boat for the duration of your booking.
2.2 The Hire Fee is inclusive of fuel, bed linen & towels, plus tuition on boat handling and safe navigation at the start of your holiday.
2.3The total price payable is the sum of the Hire Fee.
3.1 A non-refundable payment of 25% of the Hire Fee is payable at the time of booking (the "Deposit"). The Deposit shall be treated as part payment towards the total price payable.
3.2 The balance of the Hire Fee together with refundable security deposit must be paid at least eight weeks’ before the date on which your holiday is due to start. If your holiday begins less than eight weeks’ from the date that the booking is made, the Hire Fee including refundable security deposit is payable in full at the time of booking.
3.3 Payments may be made by cheque (drawn from a UK bank only), telegraphic bank transfer or card payment
3.4 Cheques should be made payable to "Duck Island Boat Company"
3.5 Post-dated or undated cheques are not acceptable.
4.Confirmation of Booking
4.1 The Confirmation of Booking is a contract between you and the Company which confirms the details of your chosen holiday (dates, costs, fees, payment schedule).
4.2 Once a Confirmation of Booking has been issued to you by the Company, you are responsible for making payment in accordance with these terms and conditions
4.3 If you wish to change the dates of your booking, the Company shall use reasonable endeavours to facilitate this (subject to availability). An administration fee of £30 will be charged
5.1 If you cancel the booking giving the Company at least six weeks’ notice in writing, you will forfeit the Deposit only.
5.2 In the event of cancellation less than eight weeks’ before the date on which the holiday is due to start, the Company shall use reasonable endeavours to re-let the boat for that period:
(a) If the Company is unable to re-let the boat for that period, you will continue to be liable for paying the Hire Fee less any deposit already paid. Therefore we highly recommend the hirer takes out cancellation insurance.
(b) If the Company is able to re-let the boat for that period, you will forfeit the Deposit only.
5.3 Where a booking is cancelled, an administration fee of £30 will be charged
5.4 Failure to pay the total price payable as shown on the Confirmation of Booking at least 8 weeks’ before the date on which the holiday is due to start shall be treated as a cancellation and will be subject to the above.
6.Arrival and Departure
6.1 All holidays start and finish from Garstang Marina, Nateby Crossing Lane, Garstang. PR3 0JJ
6.2 Boarding time is at 2.30pm on the day of arrival. You must advise the Company if your arrival will be delayed by more than 2 hours.
6.3 The boat must be returned to the point of departure undamaged and in a clean and tidy condition by 09.30am on the last day of your holiday.
7.1 You (and all other members of your party) agree to the following conditions of hire:
(a) Not to exceed the speed limit of 4mph, or travel at a speed which creates a wash that breaks on the bank.
(b) To slow right down past moored boats.
(c) Not to cruise between sunset and sunrise.
(d) Not to navigate on the Glasson Arm, tidal waterways or rivers.
(e) Not to operate the boat after consuming excessive amounts of alcohol. It is considered an offence to be drunk in charge of any boat on the waterways.
(f) To observe and comply with all applicable Canal and River Trust by laws and regulations.
(g) To act responsibly and safely at all times, and to always follow the guidance and advice provided by the Company at handover on boat handling and safe navigation.
(h) To be respectful and considerate to other boat users, and members of the public using or living by the waterways.
(i) Not to smoke inside the boat.
(j Not to bring dogs on board Piccolo or Glissando. Small/medium dogs are welcome on board Calando & Legato by prior arrangement. A charge of £30.00 will be added to your total holiday hire. Dogs are not permitted on the bed ,sofa or any soft furnishings and must never be left on board unattended. Please bring your dog's own feeding bowls/bedding for their use.
(k) Not to bring flammable or otherwise hazardous substances on board the boat.
(l) Not to bring live fishing baits on board the boat.
(m) Not to part with possession of the boat, or share it, except with members of the party registered on the booking form.
(n) Not to exceed the maximum number of people the boat is designed to sleep...2 aboard Piccolo,& Glissando...4 aboard Legato & Calando.
(o) Not to sell or transfer the booking.
(p) Not to use your own electrical appliances or equipment which have not been approved for use on the boat by the Company. The use of chargers for mobile phones, portable audio devices or laptop computers are permitted.
(q) To ensure that the boat is always locked and secured whenever it is being left unattended.
(r) To take good care of the boat and leave it in a clean and tidy condition at departure to the reasonable satisfaction of the Company.
(s) To ensure that all kitchen equipment is washed and put away in the cupboards provided.
(t) To permit representatives of the Company reasonable access to the boat at any time during the holiday.
(u) To return the boat to the point of departure by 9.30am on the last day of your holiday.It is the hirers responsibility to allow enough time to ensure a prompt return. In the event of delay the hirer shall be liable to pay the sum of £45.00 per hour or part hour of the delay in returning the boat. This condition is strictly enforced in the interest of subsequent hirers of the boat.
(v) To ensure that all items listed on the boats inventory are present when your holiday commences, and returned to their rightful place in good, clean, working condition when returning the boat. Any discrepancies or breakages must be reported to the Company at the end of your holiday to avoid being charged.
(w) To notify the Company immediately in the event of any accident, breakdown or damage sustained to the boat in any way whatsoever.
(x) Not to bring bicycles on the boat
(z) Not to light the wood burning stove on board Piccolo. This is purley for decorative purposes only.
7.2 If you fail to comply fully with any of these obligations, the Company will treat this as a Breach of Contract
7.3 Where any of these obligations are breached resulting in additional costs being incurred by the Company, these costs will be passed on to you and you are liable to reimburse the Company in full within seven days of receiving such notification.
8.1 In the event of any accident involving a member of your crew or our boat, you must contact the Company immediately with the information below. You must not admit liability under any circumstances.
(a) Details of any other boats involved. (including boat names and index numbers where known)
(b) Names and addresses of all person
(s) involved, and of any witnesses.
(c) Full details of the accident including the location, date and time, actions taken and damage caused.
(d) Where possible, provide photographic evidence of any damage to the boat
(s) or property, and of the surrounding area.
8.2 If you are a witness to any other accident not involving our boat, you should advise the Company as soon as possible.
9.1 The refundable security deposit of £200 protects you from any liability for minor accidental loss or damage to the boat and/or its inventory during the hire period. The following exclusions apply and the Company reserves the right to claim the full cost of repairs, replacement and/or compensation from you should any of these events be reported or witnessed;
(b) Malicious, negligent or intentional damage to the boat, its inventory, the waterway, other boats or structures.
(c) Blockages to the toilet caused by misuse.
(d) Late return of the boat.
(e) Return of the boat in an unclean condition.
(f) Unauthorised removal of items listed on the boat inventory
(g)Damage or extra cleaning caused by dogs on board
10.1 The boat is fully insured against public liability and third party risks, however this does not cover you or your party for personal injury or your belongings. Dogs (Calando & Legato only) are not covered by the company's insurance
10.2 You are strongly advised to take out personal insurance to cover personal injury, loss of belongings or the cancellation of your holiday.
11.1 The Company cannot accept liability for matters arising beyond the Company’s reasonable control.
(a) death or personal injury of Hirers, their crew or passengers
(b) loss or damage to your property (including, but not limited to, baggage, bicycles, motor vehicles etc.); or
(c) non-fulfilment or interruption of the booking
(d) delays, breakdowns, mechanical problems
(e) restrictions on cruising, repairs to waterways, non-availability of routes
(f) acts of god (including, but not limited to storms, floods, shortages of water, ice, and other weather conditions)
(g) in respect of any accident, loss, damage, costs, injury, expense or any other inconvenience or claim for compensation whatsoever.
12.Breach Of Contract
12.1 If there is a material breach of any of these conditions by you then the Company reserve the right to repossess the boat at any time. In the event of this happening, you will remain liable for the full cost and no refund of any sums you have paid the Company will be returnable to you.
13.1 The Company reserves the right to refuse to hand over a boat to any person who, in its opinion, is not suitable to take charge of the boat.The Company may at it's discretion canel a booking to any person who in it's opinion is not suitable to take charge on the grounds of age, ill health, disability, inexperience or any other reason. In the event of this happening, the Company will reimburse all sums you have paid the Company within seven days. You will have no further claim against the Company.
13.2 If the boat shall for some reason become unavailable before the date on which your holiday is due to start, the Company will notify you as soon as practically possible, and will reimburse all sums you have paid the Company within seven days. You will have no further claim against the Company.
13.3 If the boat is damaged or suffers a breakdown during your holiday which cannot be rectified within 24 hours of being reported to the Company, the holiday will end. The Company will refund you on a pro-rata basis for each full day of your remaining holiday from the point that you notified the Company. You will have no further claim against the Company.
13.4 The Company may amend these Terms of Conditions of Hire at any time. Any changes will be communicated to you if they will become effective before or during your holiday.
14.1 Parking is available at Garstang Marina. The Company cannot accept responsibility for any loss or damage caused to your vehicles.